Content Management

Shimmer provides a centralized content library that serves as the single source of truth for all your marketing materials. This guide covers how to upload, organize, and manage content effectively.

Content Types

Supported File Formats

Images

• Formats: JPEG, PNG, WebP, AVIF
• Maximum size: 20MB

Videos

• Formats: MP4, MOV, AVI
• Maximum size: 50MB

Documents

• Formats: PDF
• Maximum size: 50MB

Uploading Content

Basic Upload Process

1. Navigate to Upload Content (Marketing users only)
2. Fill in Content Details:
   • Title: Clear, descriptive name for the content
   • Body: The main text content for sharing
   • Category: Select from predefined categories
   • Tags: Add multiple tags for better organization
3. Upload Files:
   • Drag and drop files or click to browse
   • Multiple file uploads supported
4. Review and Submit:
   • Preview your content before publishing
   • Edit details if needed
   • Click "Upload Content" to add to library

Content Variations

Create multiple versions of the same content for different contexts:

1. Add Variations: Include alternative text versions during upload
2. Contextual Options: Create versions for different audiences or platforms
3. Easy Selection: Users can choose the most appropriate variation when sharing

Content Organization

Categories

‍

Overview

• Admin-controlled category system
• Color-coded for visual organization
• Required field for all content
• Filterable in content library

Managing Categories (Admin only)

• Navigate to Settings > Categories
• Create, edit, or delete categories
• Assign colors for visual distinction

Tags

Flexible Tagging System

• Multiple tags per content item
• Auto-complete suggestions during tagging
• Real-time tag creation
• Admin-controlled tag library

Content Library Features

Search and Discovery

Advanced Search

• Search across titles, descriptions, categories, and tags
• Case-insensitive search functionality
• Real-time search results

Filtering Options

• Filter by categories (multiple selection)
• Filter by tags (multiple selection)
• Bookmarked content only
• Combine multiple filters for precise results

Sorting Options

• Newest first (default)
• Oldest first
• Name A-Z
• Name Z-A

View Modes

Grid View

• Visual content cards with thumbnails
• Quick preview of content type
• Compact layout for browsing

List View

• Detailed content information
• Better for text-heavy content

Troubleshooting

Common Issues

Upload Failures

• Check file size limits (20MB for images, 50MB for videos/PDFs)
• Verify file format compatibility
• Ensure stable internet connection

Search Issues

• Clear browser cache and refresh
• Try different search terms or filters
• Check spelling and use broader terms

Access Problems

• Verify your user role and permissions
• Ensure you're properly logged in
• Contact administrator for role adjustments